Troubleshooting
- I enrolled a patient but they didn't receive the text message with the patient app password
- I re-assigned a SIM (cellular) device to another patient but I’m not getting any vitals
- Measurements are not showing in patient’s Vitals tab
- Patient’s status colour dot is not displaying/missing
- I need to change patient's email
- Patient doesn’t have an email. How do I complete enrollment?
- How do I enroll a patient who doesn't have a mobile number?
- I entered the wrong information or forgot to include some info during enrollment
- I'm getting an error during enrollment